Welcome to Gouleven LLC. To protect your rights, please carefully read the following Terms of Service before placing an order:

I. Scope of Service
Our store mainly sells men’s footwear, including athletic shoes, leather shoes, hiking boots, etc. We provide services such as product display, purchasing advice, order processing, and after-sales support.

II. One-Time Sales Policy
All items in our store are one-time sales.

Placing an order and completing payment constitutes a single transaction. We do not offer any form of subscription service, automatic renewal, or periodic fee service.

III. Product Price and Payment

Product prices are as displayed on the page. They do not include any undisclosed additional fees. We support multiple payment methods provided by the platform; please refer to the checkout page for details.

IV. Orders and Shipping

After successful payment, your order will enter the processing stage. Generally, orders will be shipped within 1-3 business days. In case of stock shortages or special circumstances, we will contact you promptly.

V. Returns, Exchanges, and After-Sales Service

If the product has quality issues or is shipped incorrectly, we will provide return and exchange services. Returns and exchanges for non-quality issues must meet the conditions that the product is unused and does not affect resale (specific details are subject to the store’s after-sales policy).

VI. Disclaimer
For discomfort caused by personal wearing habits, improper size selection, or other reasons not related to product quality, we will assist in handling the matter but will not assume additional responsibility (specific details are subject to the actual situation and platform rules).

VII. Terms and Conditions Changes
These Terms of Service may be adjusted according to actual operating conditions and will be published on the page after updating.

If you have any questions during the purchase or use process, please feel free to contact our customer service. We will be happy to serve you 👟